Terms and conditions
Use of this website is governed by the policies, terms and conditions specified below. Please read these fully. Your use of this website implies you have accepted its terms and conditions. Confirmation of an order to:
DGentrena Deportiva, S.L.
Postal Office Box 27024
08020 Barcelona – Spain
Implies your acceptance of these terms and conditions.
Acceptance of order and payment
Your electronic receipt or your confirmation of order does not indicate our acceptance of your order, nor does it constitute any confirmation of our offer of sale. Before completing your order, we will validate the information you provide when we verify your payment method, invoice and shipping details.
We reserve the right at any time after receiving your order to accept or refuse your order for any reason.
If your order is not accepted, due to a lack of stock or any other problem, the cost of purchase will be refunded to your credit/debit card or PayPal account (using the same method as when the payment was made).
We accept the following types of payments on our website:
- Bank Transfer
Payments for all orders are subject to verification and fraud checks by the card issuing company.
On placing an order on our website you are confirming that the credit/debit card is yours or that you have the card holder’s permission to make a payment. We reserve the right to reject payments and orders by clients under 18 years of age.
Prices are subject to change without prior notification. DGENTRENA reserves the right to revoke any published offer or to correct any pricing error, including after an order has been shipped and has, or has not yet, been confirmed and the credit card has been charged.
All credit cards payments are taken in EUROS.
Client absence.Delivery unsuccessful.
If the delivery is not made due to the absence of the addressee at the specified address, the messaging service will send an email alert to the client with a link that he/she can use to set another delivery date. If it is not possible to make the delivery on the agreed date, again due to the absence of the addressee, Client Services will attempt to contact the client to set a new delivery date. If Client Services is unable to contact the client within the following 10 days, or if there is an additional failure in the delivery due to the absence of the addressee, the order will be returned to DGENTRENA.
Thirty days after the date that the items are returned to DGENTRENA due to being unable to complete the delivery, the contract will be ended and the purchase will be cancelled. DGENTRENA will reimburse the payment amount to the client, net of the return charges and the cost of storage at the messaging service which is responsible for delivery.
Termination of the contract and the amount reimbursed will be communicated to the client by email. The cost of the refund will be credited using the same payment method as the client’s purchase. If, before the 30 days have elapsed, the client requests that the purchased items are delivered again, DGENTRENA will proceed with a new order, subject to a delivery charge in addition to the cost of returning the items to DGENTRENA.
If, due to a typing error, an item is shown to have an incorrect price or incorrect information, DGENTRENA reserves the right to refuse or cancel any order made to purchase the item at the incorrect price.
DGENTRENA reserves the right to refuse or cancel these orders, whether the order has been confirmed or not, and payment has been taken from the credit card or PayPal. If your credit card or PayPal account has already been charged for the purchase and your order is cancelled, DGENTRENA will reimburse the amount charged to your credit card or PayPal account immediately.
Copyright and registered trademark notice
This website is the property of, and is operated by DGENTRENA DEPORTIVA, SL. Unless otherwise specified, all materials which appear on this website, including text, web design, logos, graphics, icons and images, as well as the selection, editing and layout of these, are the exclusive property of DGENTRENA DEPORTIVA, SL.
None of the material on this website can be copied, reproduced, modified, republished, uploaded, published, transmitted or distributed in any form or by any means without prior written permission from DGENTRENA DEPORTIVA, SL. All rights expressly granted in this document are reserved. Any unauthorised use of the materials that appear on this website may violate the rights of the author, the trademark and other relevant legislation and may lead to civil or criminal penalties.
Applicable legislation and jurisdiction
These Terms and Conditions are governed by Spanish legislation and all parties agree to submit themselves to the non-exclusive jurisdiction of the Spanish courts with respect to any legal issue arising.